Frequent Asked Questions

1.  Do you offer shipping?

- No, in order to maintain the quality of our products we do not offer shipping at this time.

​

2.  How do I arrange for local delivery? Is there a minimum order for delivery?

- Once you place an order online, we will reach out to schedule a delivery time.  If you need your items by a specific day and time, please message us BEFORE you place your order to verify we can accommodate. 

- Yes, there is a $75 minimum order for all deliveries.  For deliveries within 8 miles of 85041, delivery is free.  Outside this area there is a $10 delivery fee.  We only deliver in the Phoenix area.  If you live outside the Phoenix area, please message us to discuss options. 

​

3.  Where can I pick up?

- We will be out around Phoenix at Farmer's Markets and Pop Up shops from October to May.  We will have locations and times updated regularly on our home page, as well as on our Instagram page. Orders place online at least 72 hours before a market takes place can be picked up at any time during the market hours.  We are in the process of setting up a shop on the Homeplate

app which will have menu drops with local pick up available.  Details on that to follow...

​

4. Are you a Certified Gluten Free Kitchen?

- No we are not.  We have one day a week dedicated to only Gluten Free production.  The kitchen and all equipment are thoroughly cleaned and sanitized before and after Gluten Free prep takes place in order to minimize the possibility of cross contamination.  If you have a severe or life-threatening gluten allergy, we recommend you only buy products from kitchens that are Certified Gluten Free. 

​

5.  Is it safe to buy food from a cottage kitchen?

- Yes!  even though a cottage kitchen is not subject to inspections by the health department, The Couture Kitchen takes food safety very seriously.  The chef is a Certified Serv-Safe Food Safety Manager and we follow the same food safety procedures that are outlined by the Health Department. 

​